About us + FAQ's

Hey there, and welcome!

I’m Sophie, the proud mama behind Pre-loved by Mama! Currently soaking up the joys of motherhood in the beautiful Waikato with my fiancé and our two amazing kids—an adventurous son and a sweet little daughter. Launching this platform has been a dream of mine for quite some time, and in 2024, I finally took the plunge!

At Pre-loved by Mama, we’re all about making maternity and breastfeeding wear both affordable and accessible. Our trusted consignment service lets you declutter your wardrobe while earning cash for your preloved items—no hassle required! We curate a collection of gently used gems from your favorite brands, ensuring that expectant and new moms can find practical and chic clothing without breaking the bank.

When you shop with us, you’re not just scoring great deals; you’re also supporting sustainable fashion and contributing to a circular economy.

Thanks for being part of our journey!

Sophie xx

FAQ's

Frequently asked questions

What can I send with a consignment?

Maternity and breastfeeding clothes
Nappy bags
Breast pumps- conditions apply
Baby wraps, slings and carriers
New and unused breast discs- conditions apply

Are all brands accepted for consignments?

No, not all brands are accepted. We have a table of accepted/not
accepted brands on our consignment services page here.

If you have any
brands that are not listed message me on instagram or use the below contact form and I will let you know if they will be accepted.

When does new stock come in?

I aim to have a new drop every second Wednesday. Next drop date will be announced on my instagram and also at the top of the home page.

Who decides the price of the items?

I'll do that for you!

When finding the right price for your items I take a number of
factors into consideration when selling preloved clothing, such as, RRP, condition, brand and current resell value.

I decide prices that are fair to you as a consignor but also fair
for the customer.

What happens to items that don't sell?

If your item's don't sell within 6 weeks of being listed I will put them on sale and if they still don't sell for another 6 weeks you have three options:

I can purchase them
from you at 25% of the current list pricing (eg. if something is on sale for $20 you will get $5 for that item.
I can return them to you at your cost
I can donate to mums4mums- a charity dedicated to new mums.

Can I add more to my order?

You are welcome to add more to your order up until you receive your shipping email. To do this place another order and put a note in the cart saying you are adding onto *order number* and select pick up.

Do you offer returns or exchanges?

I totally get how hard shopping online can be. If you receive your
items and they don't fit or you don't like the style etc. you are welcome to return them at your cost within 7 days of receiving them.

If you receive an item that is in worse condition than stated and
wish to return it I will cover the cost of postage.

As we are a second hand store we are unable to offer exchanges,
however, you are welcome to return items and exchange for anything else that is available on the website.

Please email me with your order number and reason for return-
hello@prelovedbymama.co.nz Alternatively fill out the "contact us"
form.

How to Measure Yourself 🪡

Underbust / Band measurement: Measure directly under your bust, around your ribcage — snug but not tight.
Bust / Overbust measurement: Measure around the fullest part of your bust, keeping the tape level.

If you fall between sizes, choose the larger size for comfort — especially during pregnancy and breastfeeding.

Cadenshae Bras – Size Guide

Fit2Feed, Swift & Embrace (wire-free / sports / everyday maternity & nursing bras)

Cadenshae Size	Underbust (cm)	Overbust (cm)	Typical Cup Range*
XS	65–72	79–87	A / B / C
S	72–78	85–93	B / C / D
M	78–83	91–99	B / C / D / DD
L	83–89	96–104	C / D / DD
XL	89–95	102–110	D / DD / E

*These cup ranges are approximate; size up or down depending on preferred fit.

Ultimate & Radiance Bras

AU / NZ Bra Size	Cadenshae Equivalent
8F / 8E / 10D / 10DD	Cadenshae 8
10F / 8G / 10E / 12D / 12DD	Cadenshae 10
12F / 10G / 12E / 14D / 14DD	Cadenshae 12
14F / 12G / 14E / 16D / 16DD	Cadenshae 14
16D / 14F / 16E / 18D / 18DD	Cadenshae 16

Tip: If you're between band sizes, choose the larger for extra comfort.

Ripe Maternity / Nursing Bras – Size Guide

Use your pre-pregnancy size as a guide. If you're between sizes, choose the next size up for comfort.

Size	AUS/NZ	Bust (cm)	Underbust (cm)	Hip (cm)
XS	8	85–90	70–75	90–95
S	10	91–96	76–81	96–101
M	12	97–102	82–87	102–107
L	14	103–108	88–93	108–113
XL	16	109–114	94–99	114–119
XXL	18	115–120	100–105	120–125

Busty Bra Size Guide

Band & Cup	Ripe Size
8 (30) F/G	XS
10 (32)	XS / S
12 (34)	S / M
14 (36)	M / L
16 (38)	L / XL
18 (40)	XL / XXL

Smiley Belts – Size Guide

Measure around where you’ll wear your belt (waist or hips) and add 5 cm for comfort.

Belt Size	Waist (cm)	Waist (inches)	Notes
S	65–75	25–29	Ideal for smaller waists
M	75–85	29–33	Standard fit
L	85–95	33–37	Larger waistline
XL	95–105	37–41	Extended fit

If you have any questions or would like to get in touch feel free to email me on: hello@prelovedbymama.co.nz or fill out the form below. My inbox is alway open xx